We take communication solutions and integrate them over a common IP network, including phone, fax, e-mail, instant messaging, teleconferencing, videoconferencing and Web conferencing. No matter what your needs and environment are, we can deliver UC through private, public or hybrid cloud solutions.
Unified Communications gives you these benefits:
- Increased productivity
- Reduced operating costs
- Improved reliability
- Cross-functional communication
- Connect remote and mobile workers
Hosted VoIP frees your employees from needing a physical phone jack—they simply plug their IP phone sets into the nearest data port and log in to accept calls and access phone features.
- Cuts long distance charges
- Lowers maintenance and support costs
- Reduces travel expenses
- Enables mobile workers to stay connected
These days, you need to connect your employees seamlessly for true collaboration, increased efficiency and improved customer service. We integrate all of the ways you communicate, including phones, email, messaging, voicemail, audio, video and web conferencing into one unified solution.
We also offer our collaboration solutions as a service, enabling you to pay only for what you use, avoid up front capital expenditures and increase or decrease capabilities quickly and easily.
Your top priority is to deliver great customer service, day in and day out. Keeping an open line of communication with customers is crucial. Our Contact Center solutions offer softphones, speech recognition, ACD, IVR and more to create a seamless and personalized experience for your customer.
At Livewire Communications, Inc., we have the expertise to lower your costs by acting as your agent to set up your local, long distance and Internet agreements. We also design, install and manage your telephone, voicemail and related applications.
The cloud has quickly taken over the marketplace for corporations hoping to increase server space and storage capabilities. Whether you anticipate seasonal traffic, or are simply hoping to upgrade your in-house IT department, Livewire can take you there. When you combine business communications, mobility and the cloud, borders disappear, barriers collapse, costs drop and productivity rises. If this sounds like the kind of business you want, it is time to move your voice, collaboration and customer service to the cloud.
Our Cloud Offerings Include:
- SIP Trunks
- Cloud & Hybrid Deployments
- Unified Communications
- Unified Messaging
- Multi-Site Solutions
- Mobility & Wifi Phone
- Remote Workers
- Virtual Extensions
- Redundancy & Disaster Recovery
- Reporting & Analytics
- Speech Recognition
- 3rd Party Integration
- Toll Free
- Web portal
- Visual Voice Mail